πŸ€‘ Reservations.. - Review of Riverwalk Casino Hotel, Vicksburg, MS - Tripadvisor

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Click here to learn more or control your settings. Two different calls to the toll free number went unanswered. Trip type: Travelled with family.{/INSERTKEYS}{/PARAGRAPH} Rooms are pretty standard for hotel rooms although the suites overlooking the river are above average. Very similar to a standard buffet, disappointed in the small shrimp. I'm sorry you had a difficult time with your reservations. We have a new online booking engine and recently updated our lodging management system and are still working out the kinks. We arrived around that evening. Tried to book room online with promo code and it was trying to charge me full rate.. I've routed your problem to our IT director to review. It looked like a newer casino and very clean. Casino is located in hotel, smoking was not bad in casino area. After a brief wait the lady who was very polite checked us in and did say she had a room for us right off the elevator as requested. We have a new online booking agent and a new lodging management system and we're still working out the kinks. The casino was small, but clean and was not overwhelmed with smoke smell. Review of Riverwalk Casino Hotel. I called in to check on it and the front office was very nice and on top of their game We are looking forward to staying with you all on William Seth Flynn We apologize for the problem you had trying to book your reservation online. Folks line up for crab legs. Had to pressure to speak to manager. Friendly staff. Riverwalk Casino Hotel. I am not sure why the website wouldn't let you book online, but I am glad you were able to book over the phone. Log in to get trip updates and message other travellers. Like saving money? Now Rocky's has some of the best food I have ever eaten Can't wait to make my next visit. I had to remind myself we weren't on the gulf. I went back down to the front desk later that night and Salada was able to answer some additional question I had about the hotel and the surrounding area. Vicksburg best casino - Riverwalk Casino Hotel. She also had two people on hold and one person waiting behind me. It was on the second floor. Guests 1 room , 2 adults , 0 children Guests 1 2. Her name was Salada sp. Hopefully you'll have a wonderful stay. Staff is not friendly at all. Did I win every time? I have been going since the first week they opened and have never left disappointed. Waitress's are fantastic. Steve Thank you for the review. Safe travels I reserved by calling the front desk two days ahead. We work hard to keep our property clean and are glad you noticed. At the time of check in, I did request a frig for the room and one was brought up as soon as we arrived to the room. Buffet is pretty average for most meals although the Seafood buffet is pretty expensive considering the food. We stopped by to play a few slots at Riverwalk and had a pleasant experience. We search up to sites for the lowest prices. The plan was to arrive by , but it was evident we were not going to make it there before I called and gave the front desk my credit card number and room was held. Very knowledgeable and friendly and we give her kiddos for being representing the hotel very well. The next day I called the direct line number and was able to reach the person at the front desk who took my reservation. Diane, Thank you for your review. Myself and two family members stayed at the Boardwalk Hotel and Casino for two nights the last week in March. Safe travels! I originally tried the book the room on line, but the website would not let me do this and directed me to a toll free numbers. She said she would be able to take care of the request. Would recommend hotel to others. One lady was at the front desk on the phone and I waited for her to get off. {PARAGRAPH}{INSERTKEYS}A great casino, hotel and restaurants overlooking the Mississippi River. Did your rate get adjusted correctly? The room was nice, spacious and clean. I was already getting concerned as to this hotel being a wise choice. Will go back again. We appreciate your complementary remarks and glad you had a nice stay. We hope you'll stay with us again. Be interesting to see if that is what happens. Show Prices. The phone just rang and rang. Overall the hotel was nice and a good value for the money. We hope you'll stay with us again in the future. Lowest prices for your stay. It appeared the front desk was somewhat understaffed. Prior to leaving the front desk another lady arrived to assist with other people checking in. The restaurant overlooks the river. Not stuffy and smoking was tolerable. I was told as long as I arrived prior to pm that no credit card was necessary. Food is good, especially Rocky's grill. We're glad you think so highly of our casino, hotel and restaurants. Hotel was clean - staff was very friendly. Area felt safe - the river is right next to hotel, interesting to watch the tugboats pull the barges on river. Salada seemed to be at the front desk no matter what time of day we were down. Next time hopefully you can stay longer! Great comps although they have gone down slightly the past year. Come back soon! Vicksburg best casino. We're so glad to hear you had a nice time with us. Not a good view of the river, but not a log elevator ride either. More Show less. I requested a room next to the elevator, because I had an elderly person in my group. Date of stay: March Room tip: Ask for River view room.. The restaurant Rocky's was okay, but nothing special for the price. He said they would adjust rate. The service at the restaurant was good, but was hoping for a little more menu variety.. We love to hear feedback, both positive and negative, and are glad Saleda was able to make your stay enjoyable. Please contact me at We appreciate the feedback and apologize for any inconvenience you experienced.